When it is one legendary choice among many and contained to a limited window of time as with the Shadowlands version, the divergent rotational gameplay required by it can be novel and appropriate. This is a concern we’ve heard echoed from many sources and have been thinking about as well. Still concerned about Burning Wounds (BW) and how you have to apply it. I can’t comment on your specific case, of course, but thank you for appealing it through the normal channels! I don’t want to list all the criteria we look at, because doing so would help bad actors avoid detection, but it is absolutely more than afk-reports. Our review is not limited to the new battlegrounds, but they provide a good opportunity to make sure we’re looking at the right criteria. We do periodically review the metrics we use for determining whether somebody is participating or not, and we are conducting one of these reviews right now as we look forward to new battlegrounds being introduced with Wrath of the Lich King Classic. When lots of players report a player AFK in Alterac Valley, the only automatic behavior is the application of a debuff that prevents you from gaining honor until you engage in PvP combat, which can be seen in-game. We certainly look at them, and they can be a good clue for validating our other metrics, but we do NOT issue suspensions based solely on these reports. “AFK” reports from other players are just one of these metrics. There is no single metric that gives a clear picture, so we look at a variety of metrics to make sure we allow a variety of valid play styles. On the larger point about how these suspensions are triggered, we have data analysts poring over a variety of metrics that we collect, to look for a lack of participation. Some others were so egregious that we’re still confident in the lack of participation, and those actions will remain in effect, though some will have reduced penalty duration if it was a first-offense. We recently discovered a bug in our analytics data that called into question some of these suspensions, and in those cases we will reverse the suspension.
I wanted to take a minute to comment on the recent action, and clarify our policies a bit.
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